OMG!!!! This girl Alexis is probably the dumbest person I've ever came into contact with in my life. Sears, c'mon!!! Desperate much?!?!? She had no idea how to do her job or talk to people. This is what Alexis knows and I'm quoting, "Whaaaat?" "I don't knooowww..." and that sums up her intellectual conversation. I'm embarrassed for her. I had to look away. I have NEVER seen an establishment NEVER receive a five star review. Sears, do the town of Bloomington a favor and shut your doors. Let a better business take over the space.
Not surprised they are going out of business. Wanted to charge me $180 to replace a light bulb which the dealership charged me $7 for the bulb (labor is free). Also the associate wanted me to leave the car there for 3 hours saying "it's a three hour job". This is a joke right? Because dealership said it's a three min thing.
Great customer service!
I pricing and selection of items nice. if had name other than sears this would be very popular place.
The place the middle class Americans have bought from and trusted for years has turned into a shadow of past greatness. They have a very young sales staff. All the seasoned professionals that they used have are gone. I still like their tools and go there from time to time to get something I need to fix something. I used to buy a lot of things from Sears, but their quality and price is easily beaten by any number of retailers in town now.
Sears is a US Department Store based in Bloomington, Illinois. Sears is located at 1631 E Empire St, Bloomington, IL 61701, USA.
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