I was like well to threaten someone with jail. Well I guess you can do that when they have your truck. But to threaten that if they owe you money is against the law. I informed him that most of the collection laws do not apply to everyday persons. There are a few that do but a majority only apply to 3rd party debt collectors. Bit I then informed him that if you are say a retail store (which he is) if you attempt to collect your own debts at the store level such as he did. Then the laws that usually only apply to debt collectors now applys too you. And you have broken about a dozen State and Federal ones.
Great service, very useful, cars are in perfect condition. In my humble opinion the price it's a little high.
So I drop it off and leave. The next morning the Manager is calling me again at 7, 8, 9am. Tells me he is calling the Police. He goes on for a few minutes. I need to do this and that and if I don't do what he says then and there I will be arrested today.
I was like sure man. Ok now you have the truck. What ever is owed put on my card.
Oh,
Bad management and services over charge every time. Never coming back to this branch
Tue, Morning the U Haul calls going at me like I have stolen there truck. I was yelling. I told him that the guy said when I rented it if I needed it for a few extra days that it was ok. I said I called you guys like he said todo and that's what I did. So I said you are being very rude. So I said I will drop it off The afternoon or first thing in the Morning Wed. Guy says ok.
This place is a trip. I rented a truck. Guy says how long do you need it for. I said a few days so he puts me to have it back Monday. He says if you need it a few extra days that ok.
So Monday comes. Guy starts calling me at 4:30pm. I said I called earlier and said I would bring it back tomorrow. He said ok.
Okay prices for the trucks. 6 hour window for the advertised prices.
Only because I can't go negative. Ordered hitch online. Was to be installed on Friday. Called Friday morning, after getting routed to corporate number because local office didn't pick up, a three more transfers, finally spoke to South Bloomington facility rep. Who said hitch was received and installation was scheduled for 4:30 as I had scheduled with online order. Arrived 15 minutes early to be told i had been sent a voice mail, stating that they hadn't ordered hitch, the one I ordered online the previous Sunday. But , It would be in the following day. It appears that this office operates similar to the UHaul website, defaulting to whatever they wish, and let the customer figure it out. The manager wasn't at the facility at 4:15 on a Friday, so the young man waiting on me had to call him when I requested a refund, The kid told me to "be quiet" as he was calling the boss even though I was giving him information regarding the order. If you expect service, and civility than this place should be avoided at all costs. Real rating - ***.
And in either case weather they do or do not apply to you. Threatening someone with jail or being arrested in an attempt too collect a debt or money owed is a violation the law.
I guess the kid made a mistake when doing the reservation. Turns out he could not bill the card no longer. I told the Manager I was out of town and would be back next week. I said to take my deposit and what ever is left I can send you a check or I will stop in when I return. He goes on and on. I don't come in there today he is calling the is police. And the only way that I was not getting arrested today was that I had todo what he said and how he said todo it.
Tues Morning the guy is calling me at 7am then at 8am, then at 9am. He says if I don't call him back or get there he is calling the Police. I still sleeping. It was the first morning I had gotten to sleep in. I had been running ragged the last 10 days. So I call them back. Guy is like you need the truck here in so and so time. I said I am on my way. I have a few stops to make and I will be there.
U Haul Moving Storage Of South Veterans is a US Moving Company based in Bloomington, Illinois. U Haul Moving Storage Of South Veterans is located at 1710 R T Dunn Dr, Bloomington, IL 61701, USA.
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