Over all I am not happy with this location.
Not only that but the breakfast was decent was most of the time moderately cold. There was not a wide selection of things to eat, only bread, and a few others.
Have stayed here several times. This weekend (thanksgiving) was probably the least satisfied we have been. Breakfast food was in short supply, and rooms weren't as clean. Biggest issue was a BEDBUG we found on morning we checked out. When I showed to clerk at desk, she just shrugged her shoulders. Really?
Excellent experience - Staff is very helpful and quick to respond. Josh at the front desk was very professional and friendly during our stay. The complimentary breakfast provided several more options than expected. Coffee is available all day, which is appreciated when returning late.
The beds were quite uncomfortable to sleep in, woke up with back pain that lasted for a while.
It was ok but nothing to write home about. The good: super friendly staff and the entire facility was clean. Check in/out was a breeze and the room was good and quiet. The bad: They seem to be behind on maintenance. Water pressure was really low, the shower curtain rod was barely hanging on, and the mattress felt like it was either old or had been used as a trampoline. All told, its a decent place to lay your head overnight, but I will probably look elsewhere in the future.
Rooms were kept clean and stocked, some of the toiletries didn't help. The "Free High-speed Internet" here was very disappointing and couldn't even handle Full HD videos off the internet let alone loading pages efficiently.
The room was clean but hospitality was lacking. The pool and "hot tub" were ICE COLD. When we asked staff to take a peek at the temp, they refused. Breakfast is advertised until 10 am. Witnessed staff turn a family away at 9:25 because "breakfast was closed" they proceeded to throw remaining breakfast items away in front of them.. House keeping started banging on the door at 7am. Our rate increased 35$ from our original booking rate.
Country Inn Suites By Carlson Bloomington Normal Airport Il is a US Lodging based in Bloomington, Illinois. Country Inn Suites By Carlson Bloomington Normal Airport Il is located at 2403 E Empire St, Bloomington, IL 61704, USA.
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