Complained about mold and probable water leakage 3 weeks back and its still not fixed. I have been paying water bills to the amount of $250 for the last 3 months and the management says that its my fault to not report it early! When one of my friends who lives in the same complex called about high water bill, they refused to even show up and asked my fiend to find himself of any water leakage!
I originally had an agreement with a duplex through craigslist, but the landlord gave the place to someone else without letting us know. I was moving from Denver and needed to get into a home that would be right for my family very quickly. The Excel Real Estate Management team got the place we were interested in cleaned and painted over a weekend for us. They were also very neighborly letting me know about the area and fun things to do with our family.
Again, GREAT SERVICE, GREAT PRICE, GREAT PEOPLE! Thank you Excel Real Estate Management!
Not enough garbage bins, so the bins are always overflowing. Also, rain water gets stagnated at the garbage bin.
TONs of issues with this property and the customer service. The property looks good from outside, but I have lot of issues.
Love renting with Excel. Always friendly and extremely responsive when I need anything. Highly recommend!
So far my experience with this company has been fantastic. They were very understanding and helpful during the move in process. In addition I have had maintenance requests dealt with promptly. I recommend them based on their custom service. I have not experienced the move out process with this company but will update the review if and when I do.
Its a big mistake that I got struck here, but I would never recommend this property to anyone.
Induction burner not working. When I requested service, they charged me around $140 and did not even fix the issue. The management grossly misuses their powers and leaves the tenants helpless. They advised me to try to fix things myself before calling management.
I'm going to start of saying GREAT SERVICE, GREAT PRICE, GREAT PEOPLE! Comparing across the same price we got a much higher quality and larger space than I saw anywhere else. They also worked with me to help me get into our new apartment very quickly.
The management keeps arguing with (high attitude) tenants and always blames the tenants for everything!
I was granted with the pleasure or renting a house from excel last year, and i have to say they are the worst realtors i have ever seen. The first sign would have been that they arent real realtors, instead they are a painting company witch is weird because one would think the house would be nice and what not since painting is what they do. Nope, paint everywhere, paint on trim, paint covering paint, and walls that were so thin they literally where falling apart. Needless to say the place was a polished turd when we moved in and within a few weeks the house was falling apart. We had countless encounters with the woman in charge who would literally show up whenever she wanted and would barge right through the front door. I was in my room half naked one time and she literally came in my room with a group of 5 people on a house tour. Even communication with them is impossible, they never are in a good mood and are constantly making excuses and blame us for their mistakes. We had countless problems with the house including BLACK MOLD in the basement and leaking faucets witch took them weeks to even attempt to fix. So all said and done we knew that they were gonna be bad when we moved out and charge us for everything so we made SURE that place was clean and what could be fixed was. Yesterday my PARENTS got a letter in the mail telling us we had 1 week to pay off their fines or else we would be taken to court. The same thing happened to 2 of my friends who are girls. Do not rent from excel, but if you do, get protection because they will screw you. I hope you see this excel its going on Facebook, also so none of my friends make the same mistake i did. I hope someone takes you to court and you loose you property for being slumlords.
Excel Real Estate Management is a US Real Estate Agency based in Bloomington, Illinois. Excel Real Estate Management is located at 1502 E Jackson St, Bloomington, IL 61701, USA.
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